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Also called ground team, ground body of workers are the good sized a part of the aviation enterprise. The obligation of the ground staff is to make certain that the passengers face no trouble at some stage in the flight. They are engaged in unique roles at the airport. Ground group of workers attend and assist passengers before, after and in among the flight. The responsibility of the ground staff is to make certain the consolation and protection of passengers. They assist passengers in presenting critical information associated with flight, in checking in bags, informing approximately reservations, tickets, helping disabled passengers and who're with kids. They also assist passengers in handling of loading and unloading of their bags from the aircraft. In addition they assist passengers in providing climate updates, any exchange in flight time table, flight postpone etc.